Metronet No nonsense Broadband. Straight up.  
Home Broadband Help & Support Member Centre  
Help > Metronet Service > Priority Problems > Archived Priority Problems

Problem Archive

Summary:
All previous problems which have affected the business are listed here. To look at a problem in more detail simply click on the problem name below.

Problem Status
[62815] Calling Feature billing issue Downgraded
[62779] 5.99 Plusnet Value - billed @ 6.99 Closed
[62718] 20CN session drops Closed
[62705] Website Access Downgraded
[62602] Portal timing out (IH and tinsley problems with portal servers) Closed
[62544] MSO: Multiple Nodes - Authentication problems Downgraded
[62178] Data centre problems Closed
[61288] [3rd Party] BT Wholesale diagnostics down. Closed
[61234] [3rd Party issue] Card payment failures Closed
[60649] [Monitoring] Pipe drop Plusnet 15 (THN-AG2) 16/02/2010 Closed
[60598] [3rd Party] PCL-AG02 broadband disconnections Closed
[60523] Disconnections from our broadband aggregation routers Closed
[60522] Traffic management database (sleDB) Closed
[60375] [Awaiting CC] Temporary 451 errors sending email Closed
[59918] [Awaiting work 17/3] City Lifeline Issues Closed
[59910] Intermittent Data Transfer Issues Closed
[59757] [Networks] Communication errors between 2 Sheffield datacentres Closed
[59604] [Monitoring]Plusnet 10 pipe drop Closed
[59594] City Lifeline - DNS/Data transfer problems Closed
[59552] [Networks] Email delays due to high queues on the IronPorts (ipin) Closed
   Page 1 of 19    
 /   Next Page
Search Support
 
Contact Us
Get Online Help from the Customer Support team


tel/fax
Tel: 0845 140 0083
24/7

Fax: 0870 703 8549

Press: press@metronet.co.uk
address
Metronet
Internet House
2 Tenter Street
Sheffield
S1 4BY