| Summary: |
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| Problem: [62718] 20CN session drops |
Status: Closed |
Problem description
Added on: 15/07/2010 @ 10:12
How can the problem be replicated? Please add step by step details and URLs or location of the service.
See our 20CN session graphing. At about 9.30am a number of customers look to have been disconnected across all of our gateways including the Brightview 155's. Sessions seem to have picked up again but the CSC are receiving a high volume of calls that are almost certainly related to this.
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Comment
updated on: 15/07/2010 @ 10:14
Network engineers are currently investigating.
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