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PAYGo - Pay As You Go Broadband

PAYGo Broadband Products

PAYGo products are suitable for all broadband users and are ideal for surfing, email, music, video and online gaming. They're now even better value, with lower cost per MB and higher usage ceilings.

From just £11.75 a month

Key Features

- High speeds up to 8Mb** now available
- Flexible 1 month minimum contract
- Always on connection
- Only pay for what you use with per MB billing
- Security of a fixed monthly price ceiling

Advanced Features

- Static IP addresses
- Free firewall and web content filtering
- Free Usenet/NNTP news access
- SMTP server access
- Free 0845 dial-up backup account

Product PAYGo Option 1 PAYGo Option 2 PAYGo Option 3
Download speed Up to 8Mb up to 8Mb up to 8Mb
Included usage (per month) 419MB 2,097MB 10,485MB
Cost per MB (above included usage) 0.15p 0.15p 0.15p
Usage Ceiling† 7,746MB 10,764MB 23,812MB
Price ceiling (max cost per month) £22.74 £26.75 £38.74
Basic price (per month) £11.75 £13.75 £18.75

All prices include VAT

†You can continue using your service beyond the Usage Ceiling, but speed restrictions will be applied to some peak-time (4pm – midnight) usage – read the Metronet Broadband Network guide for more information.

** Why "up to" 8Mb?
- Broadband is described as 'up to 8Mb' because download speeds will vary depending on your telephone line and location.
- Actual download speeds can reach a maximum of 7Mb, with an average speed of 5-6Mb. BT Wholesale estimates that 78% of customers will achieve download speeds of 4Mb and above.
- It is likely that speeds no greater than 2Mb will be achieved at peak usage times due to contention in our network and our suppliers' networks.
- Download speeds will vary significantly in the first 10 days after connection and then will become more consistent.

All products are available with free setup.*

For business, offering upfront fixed-cost service see our Business products.

What’s unique about PAYGo products?

With PAYGo products, all of your usage (uploads and downloads) is measured in MB not GB. This means that once you have exceeded your included usage for the month you will only be charged for the exact amount you use after this.

You also get the security of a monthly price ceiling – this is the maximum amount you can be billed at the end of the month (see tables above).

Example: Product: PayGo Option 1 Basic Price: £11.75

The first 419MB of usage in the month is included in the basic price. Any additional usage above this now costs only 0.15p per MB!

If the customer exceeds the product's Usage Ceiling of 7,746MB for the month, the price ceiling of £22.74 is reached - this is the maximum amount a customer may be billed in a single month.

The customer can continue to use their service, but some types of usage will be restricted in speed until the end of the billing month. Please read the Broadband Traffic Management Guide for more information about this.

Is there a long contract?

All broadband products have the flexibility of a 1 month contract.

Can I transfer from another ISP?

Yes. This is very easy to do - find out more in the Moving to Metronet FAQ.

Why is there an activation fee?

With Metronet broadband you have the choice to pay for everything upfront, keeping you free from commitments. Activation costs £40.

However, if you prefer you can take advantage of our Free Setup option.

Email, domains and web hosting

These extras are not included with Metronet broadband products. This ensures customers aren’t paying for services they don’t need. Metronet email mailboxes are available if required.

*Terms apply

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