Problem: [40622] Signup process is white screening at the confirmation of products page |
Status: Closed |
Problem description
Added on: 27/02/2007 @ 20:29
Going through the signup process on the Portal is whitescreening after reaching the 'Check your choices and click continue to buy' page. When clicking continue on this page the next step is white paging.
This has been checked in Internet Explorer and Firefox.
If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 27/02/2007 @ 20:40
It would appear that this issue is being caused by a problem with one of our Portal Front-End servers.
This problem is now being passed to networks to take the offending server out of service for further investigation.
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