| Summary: |
| Explaining the charges due when broadband service is removed from your telephone line. |
|
What is a cessation charge?
'Cessation' is the industry term for 'cancellation'. From 8th September 2008
BT Wholesale introduced a cessation charge that applies whenever a broadband
service is cancelled.
How much is the charge and when does it apply?
| Date |
Change Summary |
October 22nd 2009 onwards |
£25.00 (inc VAT) for Residential customers
£21.73 (ex VAT) for Business customers
|
October 29th 2008 to Octotober 22nd 2009 |
£20.00 (inc VAT) for Residential customers
£17.39 (ex VAT) for Business customers
|
When will it not apply?
The charge doesn't apply if you've requested a move to
another provider using a MAC Key. In this case your broadband service isn't
cancelled, it's just transferred between service providers.
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