| Incompatible BT product |
Description |
Solution |
Subscriber Private Metering |
Allows customers to monitor the cost of telephone calls as they progress. |
Removal of service followed by re-application or install a new telephone line for broadband. |
30k Loop |
A service that lets you move your telephone number outside the range served by the original area code. |
Install a new telephone line for broadband. |
Leased Lines |
Dedicated private connection to the Internet. |
Install a new telephone line for broadband. |
ISDN (all types) |
Digital telephone service, such as BT Home Highway, providing faster Internet connection than traditional analogue telephone systems. |
We will arrange for a BT engineer to convert your ISDN line to a broadband enabled phone line. This will cost £50 inc VAT and is paid separately to BT. |
redcare |
A security alarm system that contacts the emergency services using a telephone line based signal. |
Contact your alarm system supplier and ensure that a redcare Modem Compatibility Device is fitted, then re-order broadband. |
red abc, redcare isdn and redline |
Variants of the redcare service that provide monitoring and management information. |
Remove service and re-order broadband or order a new phone line for broadband. |
FeatureNet 5000 services |
Virtual phone management system that provides companies with telecommunication and data services over a Virtual Private Network (VPN). |
Install a new telephone line for broadband. |
PBX and AUX lines |
Telephone systems and services commonly found in medium to large businesses. |
Install a new telephone line (not on the PBX/AUX) for broadband. |
Caller Display Unit – CD 50 and CD 1500 |
Device used to display the number of incoming calls. |
Remove device then re-order broadband or install a new telephone line for broadband. |
