Metronet - Help & Support

Choose the area that you need help with:

Want to signup? You should read our FAQ about the changes for new Metronet customers.

For server addresses and basic setup details for our services see our Technical Summary.

For information about payment and accounts see our Billing Guide.

Before contacting us - read how to use the Contact Us tool.

Not sure where to look? View the A-Z Help Index.

Search Support

Service Status

Get Online Help from the Customer Support team

legal

tel/fax

Tel: 0845 140 0083
or 0345 140 0200

Fax: 0870 703 8549

Press: press@metronet.co.uk

Raise any queries to the customer support team with the online
Contact Us tool

address

Metronet
Endeavour,
Sheffield Digital Campus,
1a Concourse Way,
Sheffield,
S1 2BJ