Metronet - Pay As You Go Broadband

Password recovery

Step 1

If you've forgotten your password use the form below to recover it.

To find your account we'll need your username or email address.

Visual verification:
Enter the numbers
shown in the picture

Username/Email:

Not sure which username or email address to use?

We need either your website username or the email address that we use to contact you.

If you need your broadband username or password, log in to My Account and go to Services.

Can't remember your username or email address?
Call our Support Team on 0845 1400083.

Step 2: Email confirmation

Step 3: Password reminder