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Important information - closure notice of Metronet from the 11th January 2016

As you may know, Metronet was bought by Plusnet back in 2005. Over the last ten years you've benefited from our award winning customer service and now we also want to make sure you're getting the best value for money and access to our latest products and packages. That's why we've made the decision to close Metronet and give you, our valued customers, an easy no hassle option to transfer your service to Plusnet.

Plusnet is a Which? recommended broadband provider with a range of products like unlimited broadband, superfast fibre, phone and YouView TV from Plusnet. See our list of awards at

What happens next?

  • Please call us on 0800 432 0080 to talk through what's on offer, discuss options to retain your Metronet email address or start your move to Plusnet today.
  • We strongly recommend you contact us as soon as possible, as from the 11th January 2016 you will no longer be able to use your Metronet service.

Metronet Member Centre

From email addresses to billing details - control every aspect of your Metronet account in the Member Centre.

Customer Login

Tel: 0845 140 0083
or 0345 140 0200

Fax: 0870 703 8549

Sheffield Digital Campus,
1a Concourse Way,
S1 2BJ