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Date and Time Notice
28/10/2009 @ 15:12 Missing Usenet Posts (58896) - RESOLVED
This is an update to the post we made earlier today about problems some customers have been experiencing with Usenet posts not appearing in the groups they have been sent to.

Giganews have identified a misconfiguration problem affecting a number of their servers which was causing posts to be dropped without any error message being returned to the sender.

The servers have now been correctly configured and measures put in place to return a visible error message should a similar thing happen again.

Please accept our apologies for the inconvenience.

Kind Regards,

Bob Pullen
Customer Support
28/10/2009 @ 09:55 Missing Usenet Posts (58896) - NEW
Over the last week or so we have been receiving reports from customers that Usenet posts made using our news server are sometimes failing to appear in the newsgroups they have been posted to.

We are currently investigating the problem with our Usenet supplier (Giganews) and will post further details as soon as they become available.

Please accept our apologies for the inconvenience.

Kind Regards,

Bob Pullen
Customer Support
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